Name and address of the data controller
The data controller within the meaning of the General Data Protection Regulation and other national data protection laws of the Member States, as well as other data protection regulations, is:
Dr. Joachim Münzberg Praxisklinik GmbH
Karlsbader-Str. 1b
44225 Dortmund
Tel: +49-(0)231-1857237
Fax: +49-(0)231-1857236
Email: info@dr-muenzberg.de
General information on data processing
Scope of processing of personal data
We generally collect and use our users’ personal data only to the extent necessary to provide a fully functional website and our content and services. The collection and use of our users’ personal data generally takes place only with the user’s consent. An exception applies in cases where obtaining prior consent is not possible for practical reasons and the processing of the data is permitted by law.
Legal basis for the processing of personal data
Where we obtain the data subject’s consent for the processing of personal data, Article 6(1)(a) of the EU General Data Protection Regulation (GDPR) serves as the legal basis for the processing of personal data.
Where the processing of personal data is necessary for the performance of a contract to which the data subject is a party, Article 6(1)(b) of the GDPR serves as the legal basis. This also applies to processing operations necessary for the implementation of pre-contractual measures.
Where the processing of personal data is necessary for compliance with a legal obligation to which we are subject, Article 6(1)(c) of the GDPR serves as the legal basis.
Where the processing of personal data is necessary to protect the vital interests of the data subject or of another natural person, Article 6(1)(d) of the GDPR serves as the legal basis.
Where processing is necessary for the purposes of the legitimate interests pursued by us or by a third party, and where the interests, fundamental rights and freedoms of the data subject do not override those interests, Article 6(1)(f) of the GDPR serves as the legal basis for the processing.
Data erasure and retention period
The data subject’s personal data will be erased or blocked as soon as the purpose for which it was stored no longer applies. Data may also be retained if this is provided for by European or national legislation in EU regulations, laws or other provisions to which the controller is subject. Data will also be blocked or deleted when a retention period prescribed by the aforementioned standards expires, unless there is a need for further storage of the data for the conclusion or performance of a contract.
Visits to the website, request headers, server-side log files
When you visit our website, your browser automatically sends various general pieces of information to the website in what is known as the request header. This data is listed below:
- browser types and versions used
- the operating system used by the accessing system
- the website from which an accessing system reaches our website (so-called referrer)
- the sub-pages accessed via an accessing system on our website
- the date and time of access to the website
- an Internet Protocol address (IP address)
- further technical information necessary for communication between the browser and the server (full list in Wikipedia (List of HTTP header fields)
The server (bense.com GmbH, Schwarze-Brüder-Straße 1, 44137 Dortmund) on which the website is hosted evaluates the IP address from this data in order to process the request technically and return the response to the requesting system. In addition, the website evaluates the operating system as well as the browser type and version used to determine whether the mobile version or the desktop version of the website should be delivered.
The purpose of data processing pursuant to Article 13(1)(c) of the GDPR is the provision and operation of a technically sound website.
The legal basis for the processing of the transmitted data is Article 6(1)(f) of the GDPR; it is in our legitimate interest to operate a website and to provide information to our prospective customers.
No storage or logging of the requests or of the data transmitted in the request takes place in log files.
Cookies
Cookies are text files that are stored in or by the web browser on the user’s computer system. When a user visits a website, a cookie may be stored on the user’s computer. This cookie contains a unique string of characters that enables the browser to be identified unambiguously when the website is visited again.
To protect our users, this website does not use cookies.
However, this website may incorporate widgets, plugins and/or third-party content embedded in iframes, which in turn may set cookies on the user’s device. If this is the case, the use of cookies is described and explained below on this page in the relevant section for the respective third-party content. Cookies are stored on the user’s device and transmitted from there to the domain of the respective third-party provider. Consequently, the user has full control over the use of cookies. By changing the settings in their web browser, the user can disable or restrict the transmission of cookies. Cookies that have already been stored can be deleted at any time. This can also be done automatically. If cookies for third-party content on this website are disabled, it may no longer be possible to make full use of all the functions of the third-party content.
Contact form(s)
Our website contains contact forms that can be used to contact us electronically. If a user makes use of this option, the data entered in the form is transmitted to us and stored. Depending on the form, this data includes, amongst other things:
- Email address
- Surname
- First name
- Address details
- Telephone number
- Fax number
- Company name
- Subject
- Message text
In accordance with the principle of data minimisation, only the input fields necessary for communication or the specific purpose of the form are marked as mandatory; all other fields are optional.
Your consent is obtained for the processing of the data as part of the submission process, and reference is made to this privacy policy.
In this context, the data is not passed on to third parties. The data is used exclusively for processing the enquiry.
The purpose of data processing in accordance with Article 13(1)(c) of the GDPR is to provide a simple means of contact for our website visitors.
The legal basis for the processing of the data, where the user has given their consent, is Article 6(1)(a) of the GDPR.
The data will be deleted as soon as it is no longer required to fulfil the purpose for which it was collected. For personal data entered via the contact form, this is the case once the relevant conversation with the user has ended. The conversation is deemed to have ended when it can be inferred from the circumstances that the matter in question has been conclusively resolved.
The user has the option to withdraw their consent to the processing of personal data at any time. If the user contacts us via the contact form, they may object to the storage of their personal data at any time. In such a case, the conversation cannot be continued.
Email contact
You can contact us via the email address provided on our website. In this case, the user’s personal data transmitted with the email will be stored.
No data will be passed on to third parties in this context. The data will be used exclusively for processing the enquiry.
The purpose of data processing in accordance with Article 13(1)(c) of the GDPR is to provide a simple means of contact for our website visitors.
The legal basis for processing the data transmitted when sending an email is Article 6(1)(f) of the GDPR. It is in our legitimate interest to be able to be contacted by our website visitors. If the email contact is aimed at concluding a contract, the additional legal basis for processing is Article 6(1)(b) of the GDPR; the processing serves the performance of a contract or pre-contractual measures.
The data will be deleted as soon as it is no longer required to fulfil the purpose for which it was collected. For personal data sent by email, this is the case once the relevant conversation with the user has ended. The conversation is deemed to have ended when it can be inferred from the circumstances that the matter in question has been conclusively resolved.
The user has the option to withdraw their consent to the processing of personal data at any time. If the user contacts us by email, they may object to the storage of their personal data at any time. In such a case, the conversation cannot be continued.
Email applications
If you apply to us via email, we will collect and process your personal data for the purpose of handling the application process.
The purpose of the data processing, in accordance with Article 13(1)(c) of the GDPR, is to conduct an application process.
The legal basis for the collection and processing of your personal data during the application process is Section 26 of the German Federal Data Protection Act (BDSG) in the version applicable from 25 May 2018, as well as Article 6(1)(b) of the GDPR (implementation of pre-contractual measures). The legal basis for retaining your data beyond the application process is Article 6 of the GDPR, in particular for the purposes of legitimate interests pursuant to Article 6(1)(f); our interest in this case lies in asserting or defending claims, e.g. in the context of a duty to provide evidence in proceedings under the General Equal Treatment Act (AGG). In the event that you have consented to the further storage of your personal data, we will transfer your data to our applicant pool. There, the data will be deleted after two years; the legal basis for the further storage of your data with your consent is Article 6(1)(a) of the GDPR.
When applying by email, data transmission generally takes place unencrypted, unless the applicant’s email service provider supports transport encryption via Secure Socket Layer. Upon request, an applicant may send us encrypted emails following prior consultation by telephone. Alternatively, the applicant may send us their application data in encrypted and password-protected files (.zip or similar) and provide us with the password for decryption by telephone or by other means.
If we enter into an employment contract with an applicant, the data transmitted will be stored for the purpose of managing the employment relationship in accordance with legal requirements. If we do not enter into an employment contract with the applicant, the data will be deleted immediately upon completion of the application process, provided that no other legitimate interests of the data controller preclude such deletion.
The user may withdraw their consent to the processing of personal data in connection with the application process at any time. If the user contacts us by email, they may object to the storage of their personal data at any time. In such a case, the conversation cannot be continued.
Google Ads and Google Conversion Tracking
This website uses Google Ads. Google Ads is an online advertising programme provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, D04 E5W5, Ireland (Google).
As part of Google Ads, we use what is known as conversion tracking. When you click on an advert placed by Google, Google sets a cookie for conversion tracking. Cookies are small text files that the internet browser stores on the user’s computer. This cookie expires after 30 days and is not used to personally identify users. If the user visits certain pages on this website and the cookie has not yet expired, Google and we can recognise that the user clicked on the advert and was redirected to this page.
Each Google Ads customer receives a different cookie. The cookies cannot be tracked across the websites of Ads customers. The information collected using the conversion cookie is used to generate conversion statistics for Ads customers who have opted for conversion tracking. Customers are informed of the total number of users who clicked on their advert and were redirected to a page tagged with a conversion tracking tag. However, they do not receive any information that can be used to personally identify users. If you do not wish to participate in tracking, you can object to this use by disabling the Google conversion tracking cookie via your internet browser’s user settings. You will then not be included in the conversion tracking statistics.
Conversion cookies are stored on the basis of Article 6(1)(f) of the GDPR. The website operator has a legitimate interest in analysing user behaviour in order to optimise both its website and its advertising; this legitimate interest outweighs the interests or fundamental rights and freedoms of the data subject.
Further information on Google Ads and Google Conversion Tracking can be found in Google’s privacy policy: https://policies.google.com/privacy.
You can configure your browser to notify you when cookies are set and to allow cookies only on a case-by-case basis, to exclude the acceptance of cookies in specific cases or generally, and to enable the automatic deletion of cookies when you close your browser. If you disable cookies, the functionality of this website may be restricted.
Data Security
This website uses the widely adopted Secure Socket Layer (SSL) encryption protocol in conjunction with the highest encryption level supported by your browser to make your visit as secure as possible. This is usually 256-bit encryption. If your browser does not support 256-bit encryption, we will use 128-bit v3 technology instead. You can tell whether a particular page on our website is being transmitted in encrypted form by the closed representation of the key or padlock symbol in the status bar at the bottom of your browser.
Any data that you may via contact forms is thus encrypted as soon as it is sent and transmitted securely from your browser to our server.
We also employ appropriate technical and organisational security measures to protect your data against accidental or deliberate manipulation, partial or complete loss, destruction or unauthorised access by third parties. Our security measures are continuously improved in line with technological developments.
Rights of the data subject
If your personal data is being processed, you are a data subject within the meaning of the GDPR and you have the following rights vis-à-vis the controller:
Right of access
You may request confirmation from the controller as to whether personal data concerning you is being processed by us.
If such processing is taking place, you may request the following information from the controller:
- the purposes for which the personal data is processed;
- the categories of personal data being processed;
- the recipients or categories of recipients to whom the personal data concerning you has been or will be disclosed;
- the envisaged period for which the personal data concerning you will be stored, or, if this is not possible, the criteria used to determine that period;
- the existence of a right to rectification or erasure of the personal data concerning you, a right to restriction of processing by the controller, or a right to object to such processing;
- the existence of a right to lodge a complaint with a supervisory authority;
- any available information as to the source of the data, where the personal data are not collected from the data subject;
- the existence of automated decision-making, including profiling, in accordance with Article 22(1) and (4) of the GDPR and – at least in those cases – meaningful information about the logic involved, as well as the significance and the envisaged consequences of such processing for the data subject.
You have the right to request information as to whether personal data concerning you will be transferred to a third country or to an international organisation. In this context, you may request to be informed of the appropriate safeguards in accordance with Article 46 of the GDPR in relation to the transfer.
Right to rectification
You have the right to request from the controller the rectification and/or completion of your personal data if the personal data concerning you is inaccurate or incomplete. The controller must carry out the rectification without undue delay.
Right to restriction of processing
You may request the restriction of the processing of personal data concerning you under the following conditions:
- if you contest the accuracy of the personal data concerning you for a period enabling the controller to verify the accuracy of the personal data;
- the processing is unlawful and you oppose the erasure of the personal data and request the restriction of the use of the personal data instead;
- the controller no longer needs the personal data for the purposes of the processing, but you require it for the establishment, exercise or defence of legal claims; or
- if you have objected to the processing pursuant to Article 21(1) of the GDPR and it has not yet been determined whether the legitimate grounds of the controller override your grounds.
Where the processing of your personal data has been restricted, such data – apart from storage – may only be processed with your consent, or for the establishment, exercise or defence of legal claims, or for the protection of the rights of another natural or legal person, or for reasons of an important public interest of the Union or of a Member State.
If processing has been restricted in accordance with the above conditions, you will be informed by the controller before the restriction is lifted.
Right to erasure
(a) Obligation to erase data
You may request the controller to erase personal data concerning you without undue delay, and the controller is obliged to erase such data without undue delay where one of the following grounds applies:
- the personal data concerning you are no longer necessary for the purposes for which they were collected or otherwise processed.
- You withdraw your consent on which the processing was based pursuant to Article 6(1)(a) or Article 9(2)(a) of the GDPR, and there is no other legal basis for the processing.
- You object to the processing pursuant to Article 21(1) of the GDPR and there are no overriding legitimate grounds for the processing, or you object to the processing pursuant to Article 21(2) of the GDPR.
- the personal data concerning you has been unlawfully processed.
- the erasure of the personal data concerning you is necessary for compliance with a legal obligation under Union law or the law of the Member States to which the controller is subject.
- the personal data concerning you was collected in relation to information society services offered pursuant to Article 8(1) of the GDPR.
(b) Notification to third parties
Where the controller has made personal data concerning you public and is obliged to erase such data in accordance with Article 17(1) of the GDPR, the controller shall, taking into account available technology and the cost of implementation, take reasonable steps, including technical measures, to inform controllers who process the personal data that you, as the data subject, have requested the erasure of all links to that personal data or of copies or replications of that personal data.
(c) Exceptions
The right to erasure does not apply where processing is necessary
- for the exercise of the right to freedom of expression and information;
- to comply with a legal obligation which requires processing under Union or Member State law to which the controller is subject, or for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller;
- for reasons of public interest in the area of public health pursuant to Article 9(2)(h) and (i) and Article 9(3) of the GDPR;
- for archiving purposes in the public interest, scientific or historical research purposes or statistical purposes in accordance with Article 89(1) of the GDPR, in so far as the right referred to in point (a) is likely to render impossible or seriously impair the achievement of the objectives of such processing; or
- for the establishment, exercise or defence of legal claims.
Right to be Informed
If you have exercised your right to rectification, erasure, or restriction of processing with the controller, the controller is obligated to notify all recipients to whom your personal data has been disclosed of such rectification, erasure, or restriction of processing, unless this proves impossible or involves disproportionate effort.
You have the right to be informed by the controller about these recipients.
Right to Data Portability
You have the right to receive the personal data concerning you that you have provided to the controller in a structured, commonly used, and machine-readable format. You also have the right to transmit this data to another controller without hindrance from the controller to whom the personal data was provided, provided that
- the processing is based on consent pursuant to Art. 6(1)(a) GDPR or Art. 9(2)(a) GDPR or on a contract pursuant to Art. 6(1)(b) GDPR and
- the processing is carried out by automated means.
In exercising this right, you also have the right to have the personal data concerning you transmitted directly from one controller to another controller, provided this is technically feasible. The freedoms and rights of other individuals must not be infringed upon as a result.
The right to data portability does not apply to the processing of personal data necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller.
Right to Object
You have the right to object at any time, on grounds relating to your particular situation, to the processing of personal data concerning you that is carried out pursuant to Article 6(1)(e) or (f) of the GDPR; this also applies to profiling based on these provisions.
The controller will no longer process the personal data concerning you unless it can demonstrate compelling legitimate grounds for the processing that override your interests, rights, and freedoms, or the processing is necessary for the establishment, exercise, or defense of legal claims.
If the personal data concerning you is processed for the purpose of direct marketing, you have the right to object at any time to the processing of the personal data concerning you for the purpose of such marketing; this also applies to profiling insofar as it is related to such direct marketing.
If you object to processing for direct marketing purposes, the personal data concerning you will no longer be processed for these purposes.
Right to Withdraw Consent Under Data Protection Law
You have the right to withdraw your consent under data protection law at any time. Withdrawing your consent does not affect the lawfulness of processing carried out on the basis of your consent prior to its withdrawal.
Automated decision-making in individual cases, including profiling
You have the right not to be subject to a decision based solely on automated processing—including profiling—that produces legal effects concerning you or similarly significantly affects you. This does not apply if the decision
- is necessary for the conclusion or performance of a contract between you and the controller,
- is permitted by Union or Member State law to which the controller is subject, and that law provides for appropriate measures to safeguard your rights and freedoms as well as your legitimate interests, or
- is based on your explicit consent.
However, such decisions may not be based on special categories of personal data as defined in Article 9(1) of the GDPR, unless Article 9(2)(a) or (g) applies and appropriate measures have been taken to protect your rights and freedoms as well as your legitimate interests.
With regard to the cases referred to in (1) and (3), the controller shall take appropriate measures to safeguard your rights and freedoms as well as your legitimate interests, including at least the right to obtain human intervention on the part of the controller, to present your point of view, and to challenge the decision.
Right to lodge a complaint with a supervisory authority
You have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your habitual residence, place of work, or the place where the alleged infringement occurred, if you believe that the processing of your personal data violates the GDPR.
The supervisory authority to which the complaint was submitted shall inform the complainant of the status and outcome of the complaint, including the possibility of a judicial remedy under Article 78 of the GDPR.
A list of data protection authorities with contact details can be found at https://www.bfdi.bund.de/DE/Infothek/Anschriften_Links/anschriften_links-node.html.
Exercising Your Rights with the Data Controller
You may exercise your rights at any time in writing, by email, or by phone. Please contact:
Dr. Joachim Münzberg Praxisklinik GmbH
Karlsbader-Str. 1b
44225 Dortmund
Tel: +49-(0)231-1857237
Fax: +49-(0)231-1857236
Email: info@dr-muenzberg.de
Changes to Our Privacy Policy
To ensure that our Privacy Policy always complies with current legal requirements, we reserve the right to make changes at any time. This also applies in the event that the Privacy Policy needs to be updated due to new or revised offerings, such as new services. The new Privacy Policy will then take effect upon your next visit to our website.
Date of Privacy Policy: July 20, 2025
